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The stuff you actually want to know.

Honest answers to the questions we get asked most.

Everything you need to know.

Getting Started

What's the difference between catering and private events on RezCasa?
Catering is food delivered to your location: team lunches, working meals, conference spreads, office celebrations. Private events are full experiences at a restaurant or venue: seated dinners, cocktail receptions, holiday parties, milestone celebrations. Some partners do both. When you post a request, you choose which type you need and the right partners will respond with menus.
How does booking catering or a private event through RezCasa work from start to finish?
Three steps. First, describe what you need: date, headcount, vibe, and budget range. Posting is free, and no credit card is needed. Second, chef-vetted kitchens respond with real menus and transparent per-head pricing, typically the same business day. Third, compare menus side by side and book by card. RezCasa holds your payment and releases it to the restaurant 48 hours after you confirm delivery. There is no commitment until you book, and cancellation terms are in our Terms and shown in your booking.
How quickly will I get menus?
Menus typically arrive the same business day. Kitchens see your request as soon as you post it and reply with real menus and per-head pricing. Private events can take a little longer while a venue checks availability and builds a package. If your event is under 48 hours away, say so in the request and email hello@rezcasa.com; we reply within one business day.
What if I don't know exactly what I want yet?
That's completely normal, especially for private events. Our request form accepts ranges ('40 to 60 people,' '$50 to $80 per head') and open-ended preferences ('something impressive but not stuffy,' 'we want a private room with a bar'). Partners will tailor their menus based on whatever you give them. You don't need a finalized plan to start.
Does RezCasa handle recurring orders, like a weekly team lunch for my NYC office?
Yes. Post a request as often as you like; posting is always free, with no credit card required. Dietary needs, from celiac and dairy-free to vegan and nut allergies, are captured on every request and shown to every kitchen that sees it, and menus carry allergen tags. A spend dashboard keeps track of what you have booked. Choose pre-built packages with fixed pricing for speed, or post a custom request each time. You pay by card when you book.

Pricing & Booking

Is it really free to post a request?
Yes. Completely free, no credit card required. You can post requests, receive menus, and compare options without paying anything. You only pay when you choose a menu and book. Our fee is built into the menu price so there are never surprise charges.
How much does corporate catering cost per person in NYC?
On RezCasa, you set the budget and chef-vetted kitchens respond with transparent per-head pricing, so the cost is anchored to what you decide to spend. For example, a request might look like a 50-guest Mediterranean lunch at $40 per head, or a 75-guest office lunch at $42 per head. Posting a request is free, no credit card required, and menus typically arrive the same business day.
What should I budget for a private dinner or private dining event in New York or Westchester?
You tell RezCasa your budget range when you post, and restaurants respond with custom menus and transparent per-head pricing to match it. As one example, an anniversary dinner for 24 guests in the West Village might be posted at $150 per head. Private events run from 10 guests and up, in your space or theirs, and you can compare menus and pricing side by side with no commitment until you book.
Should I pick a pre-built catering package or post a custom request on RezCasa, and how does the pricing differ?
RezCasa offers both. Pre-built packages are ready-made menus from vetted kitchens with fixed pricing, so you get an instant price with no back-and-forth. Custom requests work the other way: you post what you need with your budget range, free, and kitchens respond with tailored proposals, typically the same business day, each with transparent per-head pricing. Either way you pay by card at booking, RezCasa holds the payment, and there is no commitment until you book.
When do I actually pay for a catering order on RezCasa, and how is my payment protected?
You pay by card when you book. Regular catering is charged in full at booking; private events take a 50% deposit, with the remaining 50% charged to your saved card on the event day. RezCasa holds the payment rather than paying the restaurant straight away, and releases it 48 hours after you confirm delivery, or automatically about four days after the event if you neither confirm nor report an issue. Reporting an issue pauses the release. Posting a request costs nothing and needs no card.
Can I cancel a RezCasa catering or private event booking, and what is the cancellation policy?
Before you book, you can walk away at any point: posting is free, no credit card is required, and there is no commitment until you book. After booking, the cancellation terms are in our Terms and shown in your booking. Cancel more than 72 hours before the event for a full refund; 24 to 72 hours before, 75% is refunded; under 24 hours, 50%. Refunds go back to the card you paid with. If a refund fails, we tell you and our team resolves it.
What happens if something goes wrong?
RezCasa holds your payment instead of passing it straight to the restaurant. Funds are released 48 hours after you confirm delivery or event completion; if you neither confirm nor report a problem, they are released automatically about four days after the event. If there is a significant issue, such as a no-show, wrong order, or quality problem, email hello@rezcasa.com from your account email. Reporting an issue pauses the release while we sort it out, and we reply within one business day.

Dietary Needs

Can you handle dietary restrictions?
Yes. Dietary needs are part of every request: when you post, list what your group needs, from vegan, vegetarian, halal, and kosher to gluten-free, dairy-free, and nut-free. Every kitchen that sees your request sees those needs, and menus carry allergen tags so you can check coverage when you compare. RezCasa does not certify kitchens for any diet, so confirm anything critical directly with the restaurant before you book.
I'm ordering office catering in NYC and someone on my team has a severe nut allergy. Can RezCasa handle that?
Yes, and it is worth stating clearly. Post your request with the allergy noted, for example "50 guests, Mediterranean, two vegans, one severe nut allergy." Every kitchen that sees the request sees that note, and their menus carry allergen tags so you can check what is safe before you book. Every kitchen on RezCasa is visited and tasted by Chef Reza Parhizkaran, a three-time MICHELIN Bib Gourmand recipient. For severe allergies, confirm cross-contact precautions directly with the restaurant.
Where can I find gluten-free corporate catering in Westchester that's safe for someone with celiac disease?
Post your request with celiac noted, and every kitchen that sees it sees that requirement. Menus on RezCasa are allergen-tagged, so nobody with celiac is left guessing at unmarked containers, and dietary coverage is visible when you compare menus side by side. Every kitchen is visited and tasted by Chef Reza Parhizkaran before it joins. RezCasa serves all of Westchester, including White Plains, Scarsdale, Rye, Tarrytown, Bronxville, and Chappaqua. For celiac, confirm preparation practices with the restaurant before booking.
Can I get halal or kosher catering through RezCasa in NYC or Westchester?
You can state halal or kosher requirements in your request, and every kitchen that sees the request sees them. RezCasa does not certify kitchens as halal or kosher, so confirm certification directly with the responding restaurant before booking. Posting is free, with no commitment until you book, so you can compare menus and ask questions first. Every partner serving NYC and Westchester is personally visited and tasted by Chef Reza Parhizkaran.

Locations & Delivery

What areas do you currently serve?
We're live in two markets: New York City (all five boroughs: Manhattan, Brooklyn, Queens, the Bronx, and Staten Island) and Westchester County, including White Plains, Scarsdale, Rye, Tarrytown, Bronxville, Chappaqua, Mount Kisco, Yonkers, and Peekskill. Our founding partner cooks from White Plains and Chelsea, and we add kitchens one at a time as we grow.
Can RezCasa caterers deliver to my office building, and how does delivery work?
RezCasa partners deliver across New York City's five boroughs and Westchester County. Post a request with the basics (date, headcount, location, budget range) and chef-vetted kitchens respond with real menus, per-head pricing, and availability, typically the same business day. Compare options side by side, including dietary coverage. You pay by card at booking; RezCasa holds the payment and releases it to the restaurant 48 hours after you confirm the food arrived as promised.
I'm planning an event in Scarsdale. Do I have to call Manhattan caterers, or are there local options?
You no longer have to. Until RezCasa, premium catering in Westchester usually meant calling Manhattan. RezCasa serves White Plains, Scarsdale, Rye, Tarrytown, Bronxville, Chappaqua, and the rest of the county with local, chef-vetted kitchens. It is built by Chef Reza Parhizkaran, who runs a MICHELIN Bib Gourmand kitchen in White Plains, and every Westchester partner is visited and tasted before it can send you a menu. Posting a request is free, and menus typically arrive the same business day.
Where can I find private dining for 30 guests in Westchester for a birthday or anniversary dinner?
RezCasa serves all of Westchester County, including White Plains, Scarsdale, Rye, Tarrytown, Bronxville, and Chappaqua. Private events start at 10 guests and can happen in your space or a partner's, so a birthday dinner for 30 in Scarsdale or an anniversary dinner sits squarely in range. Founding partner Shiraz Kitchen in White Plains, a MICHELIN Bib Gourmand restaurant, handles up to 150 guests for catering and private events. Posting is free, and menus typically arrive the same business day.

Events & Occasions

What types of private events can I book?
Birthday dinners, anniversary celebrations, engagement parties, corporate holiday parties, product launches, retirement dinners, team celebrations, cocktail receptions, rehearsal dinners, milestone events. If it involves great food and a space to gather, we can match you. Today our founding partner hosts private dining for up to 40 guests in Chelsea and events for 20 to 150 guests in White Plains, in your space or theirs. Larger events will be matched as more kitchens join.
Can RezCasa arrange a private client dinner for 40 in Manhattan?
Yes. Private events on RezCasa run from 10 guests and up. Post the basics (date, headcount, neighborhood, budget range) and chef-vetted restaurants respond with custom menus and transparent per-head pricing, typically the same business day. Every kitchen is personally tasted by Chef Reza Parhizkaran, a three-time MICHELIN Bib Gourmand recipient. Featured partner Shiraz Kitchen hosts private dining for up to 40 guests in Chelsea. You pay a 50% deposit by card at booking, and cancellation terms are in our Terms and shown in your booking.
Can RezCasa cater a holiday party for 200 people?
Not yet at 200. Today our founding partner, Shiraz Kitchen & Wine Bar, handles catering and private events for 20 to 150 guests from White Plains, plus private dining for up to 40 in Chelsea. We will match larger events as more kitchens join. For a holiday party up to 150, post your date, headcount, vibe, and budget range, and chef-vetted restaurants respond with event packages and transparent pricing, typically the same business day. Dietary needs are captured on every request and shown to every kitchen that sees it.
For a private dinner, do I need to book my own venue or can RezCasa provide the space?
Either works: RezCasa private events are your space or ours. You can book a seated dinner or cocktail reception in a partner's private dining room, or bring the experience to your own location. Private events run from 10 guests and up. For example, featured partner Shiraz Kitchen & Wine Bar offers private dining for up to 40 guests in Chelsea and rooms for 20 to 150 guests in White Plains. There is no commitment until you book, and cancellation terms are in our Terms and shown in your booking.

About RezCasa

What does 'chef-vetted' actually mean?
It means Chef Reza Parhizkaran, a three-time MICHELIN Bib Gourmand recipient, has personally visited the restaurant or venue, evaluated the kitchen, tasted the food, assessed the event space, and confirmed the capacity it can actually deliver. This isn't a self-serve signup. Every partner is invited and reviewed, and the standard applies to his own restaurant too.
Who is Chef Reza Parhizkaran, the chef behind RezCasa?
Reza Parhizkaran is the chef-owner of Shiraz Kitchen & Wine Bar, with locations in White Plains and Manhattan's Chelsea neighborhood, and the founder of RezCasa. His White Plains restaurant earned a MICHELIN Bib Gourmand three years running (2020, 2021, 2022), a "Very Good" rating from The New York Times, and Wine Spectator's Award of Excellence in 2024. Every kitchen on RezCasa is personally visited and tasted by him before it joins.
Is RezCasa legit? I'm looking at catering for my NYC office and the platform seems pretty new.
RezCasa is new, and it's built by someone with a public track record: Chef Reza Parhizkaran, whose Shiraz Kitchen & Wine Bar in White Plains earned a MICHELIN Bib Gourmand three years running (2020, 2021, 2022), a "Very Good" from The New York Times, and Wine Spectator's Award of Excellence in 2024. And you don't have to take it on faith: posting a request is free with no credit card required, there's no commitment until you book, and RezCasa holds your payment until 48 hours after you confirm delivery.
Why does RezCasa only have a few restaurant partners when other catering platforms list thousands?
That's deliberate. RezCasa adds kitchens one at a time, and Chef Reza Parhizkaran, a three-time MICHELIN Bib Gourmand recipient, visits and tastes every one before it can send you a menu. No exceptions, including his own restaurant. We onboard restaurants slowly to keep the quality bar high. A shorter list means every option you see has actually been tasted and approved by a chef, not sorted by an algorithm.
Are the caterers on RezCasa real restaurants, or ghost kitchens and delivery-only operations?
Every partner on RezCasa is a real restaurant, one that runs a dining room you could walk into tonight, with a reputation on the line every day. Before a kitchen joins, founder Chef Reza Parhizkaran visits it in person, tastes the food, and confirms its capacity. The featured partner is his own Shiraz Kitchen & Wine Bar in White Plains and Manhattan, held to the same standard as everyone else.

For Restaurants

How does the Partner Plan work for restaurants?
Restaurant partners choose between two plans: Pro ($149/mo) or Elite ($249/mo). The first 20 vetted kitchens join as Founding Partners and pay no subscription for 12 months. When you win a booking, a 7% transaction fee is deducted from your payout; gratuities go to you in full, and promo-code discounts are funded half by RezCasa and half by you. There are no per-lead charges. Onboarding is three steps: Apply (Chef Reza visits and tastes your kitchen in person), Respond (send menus for real requests), Cook (deliver great food and get paid through Stripe Connect 48 hours after the client confirms delivery). Questions? Email hello@rezcasa.com.
What is the Founding Partner program?
The first 20 kitchens vetted and approved by Chef Reza join RezCasa as Founding Partners. A Founding Partner pays no subscription for 12 months from approval; the only cost is the 7% platform fee on completed bookings, deducted from the restaurant's payout (clients pay no platform fee). Founding Partners carry a Founding Partner badge on their public listing and in their dashboard. In return, they commit to four things: (1) menus with real, current prices; (2) reply to every request within one business day; (3) honor every quote you send; (4) keep your Stripe account connected so payouts work. Founding Partner status can be revoked if those commitments are not met. After 12 months, a Founding Partner converts to the Pro plan at $149/month, with at least 30 days' notice. Founding Partner status has no cash value and is not transferable. Apply at rezcasa.com/partners.

Have a question not listed here? Email us at hello@rezcasa.com and a real person replies within one business day.